I. Reservation provisions Online Reservation in using reservation system is performed as follows: 1.Customer has an opportunity in choosing offered packages and standard lodging for the night which are presented in reservation table. 2.Customer familiarized with the content and price of the Package can choose the time for the chosen room and additional conditions or package. 3.Customer chosen an offer forwards to the next step – form where he indicates his personal data and remarks for the reservation. 4.Customer filled the data can perform the advance payment by :
*credit card (Visa, Mastercard);
*bank transfer (Paysera);
II. Payment and cancelation policy
1. Customer performs the advance payment of at least 50 % indicated of one of three ways used in system and outstanding part is paid when he arrives to hotel. 2. Customer does not perform any payments in relation with the execution of transaction. 3. If reservation is cancelled up to 7 days before arrival, no fee will be charged and the Hotel must pay the entire amount within 10 days after deduction of the amount of 6%. 4. If reservation is cancelled less than 7 days or in case of no-show, the deposit is non-refundable.
III. Final provisions 1. Customer must indicate the date in reservation form correctly. Hotel is not responsible neither for the arrival or departure period chosen incorrectly nor false data indicated by the Customer. 2. Paysera electronic payment system, is responsible for the service of money taken for the reservation. 3. Hotel or company which provides services is not responsible for the unavailability caused not for their fault or other difficulties which are not in the competence of them.
IV. Personal Data
Person who reserves package at the hotel agrees his personal data will access database. These data will be used for the final execution of reservation procedure. Personal data are processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania No. 11, 1996-06. I-1374. The rights of the data subject are enforced in accordance with the procedure set out in Articles 23-27 of the ADPTA. The data subject is given the opportunity to refuse at any time to process his personal data for marketing purposes by receiving a newsletter and clicking on the refusal link.
V. Approval of Provisions
Customer marked “I am familiar with provisions” submits he has understood the conditions provided in the provisions and agrees with them.
VI. Settlement of Disputes
If you can not resolve with us the complaint about the services purchased on our website, you can submit your complaint to the State Consumer Rights Protection Authority (Vilniaus str. 25, 0140), Vilnius, e-mail.: firstname.lastname@example.org, ph. +370 5 262 67 51, fax. +370 5 279 1466, website www.vvat.lt) as well as the territorial offices of the State Consumer Rights Protection Authorities in the counties or fill out an application form on the EGS platform: http://ec.europa.eu/odr.
Gift Certificate (s ) confirms the right of the holder of the gift voucher (s) to use servises specified in the amount of coupon(s).
If the desired purchase amount exceeds the value of the Gift Certificate (s), actual difference can be paid in cash or with a credit card.
Gift Certificate shall not be exchanged to cash.
Gift Certificate is valid during 6 months period from its purchase date. If the Gift Certificate was not used until the end of its validity period, it will be regarded as null and void.
The expire date of The Gift Certificate can be extended 3 times for an extra charge of 10 EUR if the term of validity is not yet expired.
If the holder of the Gift Certificate acquires services for the amount lower that the amount specified in the Gift Certificate, remaining amount is not returned to the holder of the Gift Certificate.
No VAT invoice is issued for the holder of the Gift Certificate.
UAB “BMR DIAGNOSTIKA” MEDEA SPA HOTEL (hereinafter – MEDEA SPA) finds the protection of the clients and personal data of other data subjects of great importance. So, we are responsible to respect and save the privacy of every data subject.
THE MAIN CONCEPTS
Personal data – any information concerning natural person, whose identity is set or could be set (data subject). Such natural person, whose identity could be set, is a person, whose identity can be directly or indirectly set according to the identificator, such as name, surname, personal identification number, location data and the Internet identificator or according to one or several physical, physiological, genetic, psychological, economic, cultural or social characteristics of that natural person;
Data subject – natural person, whose personal data is processed;
Data subject agreement – any free will, concrete and unequivocal properly informed data subject’s expression of will or unequivocal actions with which he/she agrees with his/her personal data processing.
Data processing – any automated or not automated means of processing personal data or personal data sets with a transaction or sequence of operations, such as collecting, recording, sorting, sorting, storing, adapting or otherwise making it available, as well as matching or linking with other data, limiting, deleting or destroying it.
Data recipient – natural or juridical person, public authority, agency or another institution, whom personal data is revealed, no matter if it is a third party or not. However, public authorities, which according to the Union or state membership right can get personal data while performing some particular research, are not considered to be data recipients; while proceeding the data, public authorities follow data protection rules, set according to the data processing objectives;
The third party – natural or juridical person, public authority, agency or another institution, which is not a data subject, data manager, data processor or people, who are authorized by direct data manager or data processor to proceed personal data;
Special cathegory data – personal data, which reveals racial or ethnic origin, political views, religious or philosophic beliefs, membership in professional associations, as well as data, revealing health data, data, related to natural person’s sexual life and/or his/her sexual orientation.
Legal criteria to administer personal data
MEDEA SPA collects and further administers your personal data just referring to legal basis, defining personal data protection, regulatory legal acts:
making and (or) proceeding your contract.
Aims of personal data proceeding
MEDEA SPA proceeds data for accommodation and spa centre service aims.
Processed personal data
MEDEA SPA proceeds the following data:
personal data, which you agreed to present in the forms, presented in the website medeaspa.lt (that is basic information, for example: name, surname, e-mail address);
personal data, which is received while making business (cooperation) contract (name, surname, e-mail address, telephone number);
another data, which is collected with your agreement and which is specifically described at the time when you are asked for agreement;
another data, which is received while trying to provide service, make and (or) proceed a contact, which was made with you;
video surveillance data when you visit MEDEA SPA, located at the address: Sveikatos Str.34, LT-66251, Druskininkai
You can choose if to accept cookies on the website. If you do not agree to receive cookies to your computer or another piece of equipment you will be able to change settings in the Internet browser or switch off all cookies or switch on/off them one by one. However, you should pay attention that in some cases it can slow down the Internet speed, limit some functions in some websites or block the access to the website.
Cookies data is not transferred to any third party.
Period to save personal data
We save your personal data not longer than it is necessary for administrating the data or as it is set by legal acts, if the protection period is prolonged.
We do our best not to save out of date or unnecessary information and guarantee that personal data and another information, concerning clients, was always renewed and correct.
Personal data presentation
MEDEA SPA provides your data:
when you agree to clearly defined data recipients;
companies or organizations, according to legal act requirements;
when you agree to other third persons, concerning some particular case.
PERSONAL DATA SAFETY MEANS USED BY MEDEA SPA
MEDEA SPA carries out online activity which meets all appropriate international legal acts, legal acts of the European Union and the laws of the Republic of Lithuania.
General data protection regulation (GDPR)
MEDEA SPA processing data subject personal data follows the provisions of the General data protection regulation and has implemented the appropriate organizational and technical measures ensuring the security of personal data that helps to protect personal data against accidental or illegal destruction, replacement, disclosure as well as any other illegal processing.
Implementation of the rights of data subjects
You have a right to:
address MEDEA SPA with a request to provide information about your processed personal data by MEDEA SPA (“right to know” and “right to get to get information”)
address MEDEA SPA with a request to correct or destroy your personal data when you identify that the data is not right, incomplete or inaccurate (“right to correct and destroy”);
address MEDEA SPA with a request to suspend proceeding your personal data if you identify that personal data is processed illegally or dishonestly (“right to suspend”)
address MEDEA SPA with a request to disagree on further procession of your personal data (“right to disagree”);
address MEDEA SPA with a request to limit the procession of your data, if personal data is processed illegally (“right to limit”);
address MEDEA SPA with a request to delete your data when personal data has been processed illegally or personal data is not necessary to achieve goals for which it has been collected or processed in different ways (“right to be forgotten”);
address MEDEA SPA with a request to provide information about personal data, processed by MEDEA SPA and get data in a systematized, commonly used and computer readable format (“right to data portability”).
MEDEA SPA CONTACTS:
Sveikatos str. 34, LT-66251, Druskininkai, ph. +370 615 12311, e-mail: email@example.com.
Reservation will expire soon
To extend your booking, click the "Continue" button to cancel the reservation - "Cancel".
There are no free rooms of the selected type in this period. Leave your contacts and we will contact you with an alternative offer.
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